Unfortunately we cannot make amendments to bookings such as the seats, date or time. If you would like to make changes to your booking, you can instead follow the process for a booking exchange.
In order to request an exchange:
- Make a new booking with your preferences.
- Provide the new and old booking references in our Contact Form. Click "back" on this article, and select the Contact Us/Booking Exchange button.
- Your original booking will be refunded within 2-5 days once we have processed it.
- You will be contacted by email once the exchange is processed.
- Please note that we can only cancel and refund your old booking, once a new booking has been made.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article